Step one
Lock it in.
Pick your cam like you’re choosing how you want to remember this moment because that’s exactly what you’re doing. Add it to cart, write your booking date and check out like normal. You pay upfront to lock your spot.
Can’t add it to your cart? That means we’re completely booked out for the month. If you’ve managed to place an order and we still are booked out, no worries we’ll refund you in full within 24 hours.
Hiring a full kit or booking for a future date? Just fill out our Get in Touch form or email us your date + address and we’ll sort it from there.
Step two
We Get Things Ready.
Once your booking’s confirmed, our team gets to work. Every cam gets the full reset, cleaned, fully charged, tested and ready to make brand-new memories. We ship 2–4 days before your hire date so you’ve got time to have a play around.
All NZ orders go out via NZ Post Signature Required so your cam lands safely, straight to you (and not your neighbour’s lawn).
STEP THREE
Your Turn.
It’s officially in your hands so film everything! If you need inspo or tips, our Filmmaker’s Playbook has you covered.
Pro tip: Keep it charged, keep it moving and keep it short, that’s how you get the most out of your camcorder and hire.
STEP FOUR
Say Goodbye.
Once you’ve lived it and filmed it all, pack everything back into the box. Use the Condition Card if anything went sideways, then place the pre-paid return on the box.
Drop it at any NZ Post / AUS Post office or for NZ book a free pickup using the label details here. Just make sure it’s returned the next business day. Late returns stack up at $50/day because other legends are waiting their turn to film.
STEP FIVE
We Get to Work.
Once your cams are back, our editors dive straight in. We cut, colour and stitch your footage into a modern day home video.
Editing usually takes 1–2 weeks (depends on how much you filmed but social reels are sooner. Want all the details? Head to the FAQ for more on our full editing process.
STEP SIX
The Big Reveal.
The best bit.. delivery day! You’ll get your deliverables via a private Dropbox gallery link straight to your inbox. No account needed just click → watch → download.
Your gallery stays live for 2 weeks so download your memories before they disappear. And if it made you smile (or cry) share it with us by tagging @usonfilm.studio or dropping a google review, it helps us keep doing what we do best.